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Photo: © 2004 Netherlands Board of Tourism & Conventions
Cancellations and Refunds
Cancellation of Registration
Notification of cancellation must be made in writing
and sent to Congrex. Cancellation of registration will
be accepted until 5 May 2009, up to which date the
total amount will be refunded less a cancellation fee
of Euro (€) 60. For cancellations made after 5 May
2009 we regret that no refunds can be made.
Cancellation / Refund of Hotel Reservation
If your reservation is cancelled up to and including 17 April 2009 the deposit will be refunded, less
a Euro (€) 60 handling fee. If your reservation is
cancelled after 17 April 2009 no refunds can be
made.
Any change of reservation will be subject to a
handling fee of Euro (€) 30. Changes or cancellations
must be notified to soe2009.hotel@congrex.com
and not directly to the hotel.
If you arrive later or
leave earlier than the originally booked dates the
total accommodation amount will be charged and
no refunds can be made. Please do not send any
correspondence to the hotel directly.
Cancellation of Social Events
Notification of cancellation must be made in writing
and sent to Congrex. Cancellation of social events
will be accepted up to and including 5 May 2009 up
to which date the total amount will be refunded. For
cancellations received after
5 May 2009 we regret
that no refunds can be made.
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